I have been to this salon (for nails) multiple times and the Technicians are fantastic. The service on the other hand has been poor at best. Booking appointments for more than 1 person is impossible, you get slotted back to back and never told, you are waiting long times after you appointment time to start, the person booking you appointments books the wrong service or completely forgets what you are booking 3 times in a 10 minute conversation while you are on hold. And in the most recent case you book appointments for two people and find out the day before at the confirmation they won't be able to accommodate what you booked a week before. Very frustrating experiences all around but if you are willing to put up with the lack of professionalism on the business side then the nails and product they put out is great!