She's awesome! You can tell she loves her job. She takes her time and explains what she is doing. I have cystic acne on my chin and have tried several medications. The results were minimal. This was my first facial with her and I can already tell a big difference. I think after a few more sessions my skin will be perfect. FYI, she's very busy and you'll most likely get a spot 2-3 weeks out, so plan accordingly.