I went back for a shampoo and style and I'm glad I did. Ms. Charlotte was more through and my hair was left squeaky clean and fairly straight. Overall the whole process took about 50min I'd say.
I was pretty comfortable, both the wash and heat from the blow dryer were adequate. A hands touching scalp wash is a sign of a great cleaning. I also didn't feel like the heat was too much or hurt. The flat iron was pretty quick right at the end. Now I need a cut and I'd look forward to going back!
Oddest thing happened, after I got home, that night, my neck nape or under hairs started to get a little wavy, no big deal. Although, the next morning it was all puffy and curly but I ran over it with my flat iron to get it as flat as a pancake and it stayed straight just like that for over a week with any iron. Not sure why that is.