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  • I am not one to write poor reviews, unless that are absolutely necessary. I'm this case it is. I placed an order, just over $300, for a luncheon following a funeral. I placed my order 3 days in advance, only 24 hours is requested. The women who took my order was slightly rude, but I did not complain. My dad, who passed, loved Blasiole's and I wanted his luncheon to be something he would have enjoyed. The food was scheduled to be delivered at 3pm. We tried to call and get it delivered 30 mins early, we couldn't be exactly sure how long the burial service would last. They said they couldn't deliver early, we understood. Our order then arrived 10 mins late. The delivery driver left behind the warmer used to transport and had to return later and pick it up. Our deluxe pizza was under cooked and they also forgot to deliver the coleslaw we ordered and paid for. I wasn't able to immediately call because I was tending to my grieving mother and all the other details, cleaning the hall, transporting flowers, etc etc. When I called the very next day, I was greeted by an inexperienced manager. After politely explaining the issues I experienced the man abruptly told me I can't get a refund after 24 hours. I wasn't asking for a refund. The coleslaw I did not receive was about $5 of our large party order. I simply wanted to inform them of our issues so they could provide better service to those calling in the future. This was the worst customer service I have ever received from a "catering" service. Needless to say, myself nor my guests will be ordering from here again.
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