There is currently not an Audemars Piguet dealer in Arizona so I took my recently purchased watch (AP 15400) here to get a few links removed from the watch bracelet. The staff are very friendly and provide excellent customer service. The watchmaker, Ben, took my watch and adjusted it. There was one link that had too much loctite in it and it was hard to remove the screw tube. He was so helpful, he took pictures to show me and even marked that link so if I have to add one back in the future I can avoid it. The store is beautiful and they carry many high-end brands. Panerai, IWC, Richard Mille, Jaeger, Hublot.... I had my eye on a Panerai 8 day GMT. Anyway, this is definitely a place I would take my high-end watches to for service and consider purchasing from in the future. They even have a nice high-end pre-owned section with Rolex and such. In summary, Ben and the staff are wonderful. I highly recommend visiting Oliver Smith next time you are in the market for a watch or jewelry.