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| - NB: This is a very long review. I was very dissatisfied with our experiences here - unpleasant/uncaring hotel management, creaky floors, uneven carpets, door needed to be slammed to be closed properly, complimentary breakfast as borderline inedible (imagine the most average breakfast but a bit worse), all for a wonderful $229/night. I have not stayed in a worse hotel for this price point.
My mom and I checked in at this Comfort Inn and we regretted it almost immediately. Right off the bat as we enter the hotel, I make eye contact with some guy pissing into this fenced-off construction area of the hotel. The receptionist we dealt with seemed like he really didn't want to be there and seemed rather ticked off that my dad had booked the hotel under his name instead of ours, saying "he shouldn't have done that" instead of trying to accommodate our situation pleasantly or perhaps explaining our mistake (nicely). We walk into our hotel room - but not before shoving the door closed because it doesn't close properly. Then we notice the A/C is on full blast and the room is freezing cold. The A/C control didn't work so all I could do was unplug the A/C. I also noticed the smoke detector was emitting this incessant beeping noise (but to be fair this stopped after an hour or so, there were much more pressing disappointments at this time). The water for the shower/bath works...but the opposite way it should - turning it to hot makes it freezing cold, and vice versa (had to call the front desk to figure this one out).
The next day, we go to eat breakfast and jesus christ that was the most bearable-but-borderline-inedible breakfast I've had in quite a while. Soggy scrambled eggs, okay breakfast sausage, edible but worse is how the waffle maker run out of waffle batter and the employee working there notices that they've run out, mumbles something awkwardly in trying to suggest I use the blueberry waffle batter instead.
We want to rent a car and then go to the front desk and for chrissake it's the same unpleasant guy from yesterday. We ask where we can rent a car and he tells us there's only one place in the area and to walk in some direction and take a left at some light (didn't mention any intersection). At this time, I thought this was a bit odd and googled car rentals myself - and lo and behold, there are 3-4 car rental places within walking distance from us (when he had clearly stated that there are no places nearby except for this one...discount car rentals). This is either poor/ignorant customer service or the hotel is running some deal with discount car rentals.
I had not had one pleasant encounter with anybody at this hotel (except for the cleaning service, who were nice). I will tell every single person I know who lives around this area to never book this hotel. There are so many better options.
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