I'm also surprised at the bad reviews.
My friends and I ate here for the first night we were in Vegas. We were seated in the back and ordered a variety of appetizers and entrees. I ordered sushi while my friends ordered the family style meal. The service was wonderful. Our waitress was fast, friendly, and courteous. She happily brought us out drink after drink and timed my sushi with my friends' meals perfectly. A few other people assisted her in bringing out plates and each was more courteous then the last.
Portions are gigantic. The food was delicious. The mixed specialty drinks were even more delicious. She even then gave my friend and I who did not order the family style meal free ice cream that was super tasty!
I would have happily eaten here again.