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| - We have patronized Ah-So many, many times...After reading other reviews I have decided to post one based on our many experiences. First of all, we love the Tuna Sashimi, has always been very fresh and very good. We also get the spicy tuna roll, crunch munch roll, edamame and sometimes gyoza. The food is why we have always gone back..We have never been disappointed with that aspect.
The service however, has always missed the mark. From rude or uninterested hostess/greeters to ever changing food servers to inappropriately dressed female bartenders. We ALWAYS sit at the round tables in the "bar area", we may or may not get waited on before asking for service. It seems that if you see a server, but you are not in their section, you don't get served...very disappointing that a server can see you have been there for a good 5 minutes and no one has helped you and they don't even stop to see if they can get you anything. Another aspect that is irritating is the fact that we do frequent the place, at least once a week and never any type of recognition that they even know who we are.
All of that being said, and why I have now rated them at 3 stars...Last night (Saturday) we had an absolutely awesome experience! They have a new Sushi Chef and it is very apparent based on the rolls and sashimi, as I said, we always liked the food but last night it was exceptional. We like what they are doing with the decor, looks more like a restaurant than a sports bar, although they still need to do something with the cafeteria style look to the center of the restaurant tables...not inviting at all.
Now for our service...our server was Ali, for the first time ever...He recognized us as regular customers, greeted us with a friendly demeanor and even remembered what we had to drink on previous occasions. He got our order perfect, made sure everything was great, kept up with our drinks, etc without being obtrusive or overbearing. He even made sure the manager Po, came over and introduced himself and chatted with us about the changes being made...this made for very personal service and an enjoyable evening.
I am only giving 3 stars, although last night deserved 5 stars, because I want to make sure they keep up with that level of service and that things are really changing around there for the better. As of now...Great Job Ali and Ah-So Chef's!
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