I was looking for a reasonable price on baseboard. I didn't need to place a telephone call, because I knew I was going to need to see the trim up close and personal. The hours of operation are clearly stated on the Discount Door and Trim store website. I simply drove over and arrived unannounced and unexpected. The store is a little tricky to find, but no problems at all. As other reviewers have remarked- it is a small operation. I was warmly greeted by Miguel and I explained what my needs were. He gave me tons of samples and I left without buying a thing. I'm really picky about these choices! On my second trip back I placed an order....and then I changed my mind. Arrrgggh! I hate doing that but sometimes things like that happen! I was embarrassed and expecting huge restocking fees. However none of that happened. Miguel said no big deal and we changed my order on a Thursday and it arrived the following Tuesday- my choice of delivery date. One item did not get delivered and they brought it the following morning. I have no complaints with this company-I think they are great! I will definitely return and recommend them to my friends. In fact, my daughter will soon be ordering a custom door from them.
I might add that the quality is better than Home Depot- similar to R and K building supplies and for much much less $.
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