Speaking as someone who cannot tolerate spice, I have to say I really enjoyed my bowl of noodles in the clear broth! The noodles were the perfect chewiness, the broth was really flavorful and hey, if you want that spicy sauce, they will add some for you! I was also amazed at how the side order of beef shank was nicely tender with good flavor.
The only thing I didn't quite like was the service of the one guy... he seems grumpy and disconnected (I've been there twice and he's the same both times). And why does he automatically start speaking Mandarin with each and every customer?