This is the worst JMs I've been to. Food is good but the service is off and a little dirty. I came in with a coupon they sent to me via email for a free regular sub and when I have it to the cashier they told me they do not take copies of coupons so I told him it was a print out from something they sent me and caused a whole sick about it. So I asked him how would you like for me to give you an email without printing it out and he just stood there and looked at me. Finally another employee told him just to take it. Then he asked me to show him my ID. I did not have my wallet with me only cash and credit cards so I showed him a picture of me on the back of my AMEX card. Same thing he stood there staring at me then finally another employee said enough this guy is good. What's the point of sending out something to bring you in to try their food when they hassle you about doing it. Get a better system guys plus the ice machine has black mold on it which is disgusting considering every drink you fill is contaminated. I even brought it to the attention of the manager and she did nothing.