Im rating only my experience with SELLING them a Car. Thats right, you can sell these guys your used car without buying one of theirs.
I spent about a week using CraigsList, AutoTrader, and calling around to get the best possible CASH price for my 2007 Nissan Altima last year. Other places had accepted the 'AutoTrader' price I was quoted online- and then took of hundreds for a minor scratch or other reasons.
Mao Yem was my Sales Professional - and was nothing but courteous. When I told him I'd think about it regarding his first offer, he asked what I was hoping for. I told him the number and he said 'Well I wouldnt want you to go elsewhere over a couple hundred dollars. I can buy it today and youll get paid tomorrow - Ill even give you a ride back to work." The process was pretty quick and easy, and I would recommend Mao personally to anybody else looking to buy or sell their car.