My car was damaged during the wash.
I saw it happen.
Immediately asked to speak to the manager who was very responsive. She gave me the corporate office number and a free wash.
Called the corporate office incident line everyday for 3 weeks. No response from them. The local manager finally contacted me. I took my car for an estimate for the damage, dropped off the quote at the location and haven't heard anything. That was a week ago.
Nic
As of today, 3/16, I have contacted several employees of MCW in Tuscan multiple times, have taken my car for an estimate, have delivered the estimate to the location have received emails and phone calls and still have not been compensated...