There were several issues with this place with our visit around 6pm tonight. The first one was a clear lack of English speakers in places that were needed to communicate with customers. This caused a multitude of problems. First, it took about 10 minutes to get my order taken with two parties in front of me because the others took so many attempts to place their order and not get understood or questions answered clearly (while other employees stood around and did nothing).
Once placing our order of just two salad bars and soup, we then walked down to the end of the counter. We are immediately told what I think was it would be brought to our table as the person pointed. No problem, but after five minutes we went back to the counter while nobody was doing anything and told again that it would be brought to the table. Seriously? At least give us our salad bowls after 10 minutes.
After about five more minutes we give up and go back and our bowl of soup and two empty bowls are sitting on the counter with nobody around so I just pick it up.
This location need to have people that can communicate with the customers and does not need to take 15 minutes +/- to provide two bowls and a cup of soup, especially with how empty the restaurant was.