I received in the mail an offer for Cox that seemed far too good to be true. I decided to hop by this Cox Store to check it out with the employees.
I was greeted promptly when walking through the door, and the employee immediately recognized the deal when I showed him the letter. We walked to his computer where he looked at my account and, true to my suspicion, it was too good to be true (not the employee's fault).
So, if you need service on your Cox account I recommend visiting this store if you are in the area and have the chance. The employees were nice (the ones I met) and they seemed to know what they were doing. The place is bright, open, and airy and seems a bit futuristic. Parking is a bit of a pain -- be careful when coming in/out.