I first started using Just Air on August 11, 2007, the day my mom passed away. I got home about 1 am and my air conditioner was not working. It was so hot that we were desperate and began looking through the Yellow Pages (2007). We found Just Air and James, the owner came shortly thereafter. I don't remember exactly what was wrong, but he didn't have the part. That very morning he drove across town to get the part and returned to my house to fix my air conditioner. Because he was so quick with a response and since he came in the middle of the night, we gave him a $50 tip. The next day, the biggest bouquet of condolence flowers was delivered to my house and they were from James. Since then we don't use anyone else. He's always been there if we have had an issue. He is super nice and hIs employees have been good, too.