Everyone I interacted with was very friendly and helpful. Unfortunately they were very short staffed and when I walked in 4 people were waiting with only one employee. The manager (I assume), a woman, was rude to the single employee and didn't seem to want to help and she just walked out the door while he was so busy. I overheard one employee saying that during this time of year they get very busy so I can understand that. Just seems like they needed some extra help.