Although I have pet insurance, I have chosen to take my dogs elsewhere.
1. Front desk staff were incredibly rude. Cold and unprofessional. While at the front desk I listened to one staff member tell another about the previous night's partying. Save that for when you are not in front of the public.
2. Prices are inflated. I am paying less WITHOUT using my pet insurance at my new animal clinic. You are given a price list and "add ons" are pushed.
3. The worst was my maltipoo's heart condition was missed. With a stethoscope you can hear a heart murmur and pick up that he has a prolapsed mitral valve. The exam itself should have found that let alone the chest x-ray which would have shown a very significant enlarged left atrium. Thank goodness I decided to take him elsewhere.
Shame on Dreaming Summit!