If I could give 0 stars for this business I would! Was totally ripped off!!!
Took my car in to have NC Inspection. While waiting, I could hear yelling coming from the service area. After waiting 35-40 minutes the manager, Will, came out and told me my car did not pass inspection and I needed new tires for it to pass. ( I had already been told by another employee they were fine). I told Will that and he said
"well they won't pass for NC". I left without buying tires. Went around the corner to another place of business and had my car inspected and it passed! No problems with the tires. Later in the afternoon I received a car from the gentleman that does the state inspections for this Tire Kingdom. He apologized to me and told me my car was really okay to pass inspection including the tires but his boss, Will, had told him to fail me so I would buy tires. Inspector refused to fail me since it really was ok and that is what all the yelling I heard from the service area was about. He told me he could not go on knowing that I had been cheated. He said he had to do what his boss said even though he is the one that is certified to do the inspections- NOT WILL. Kudos for an honest person there even though the manager is a crook. I made a complaint to Corporate and have had several conversations with someone
from Corp. They admitted Will was wrong and should not have done that!
HOWEVER, Will is still the manager there so BEWARE!
I was taken advantage of by this business just so Will could sell some tires. What does it say about the company that keeps someone like this on as an employee and especially as a manager!!???
ANOTHER BEWARE- I went on Better Business Bureau site to file a complaint. You may want to read about this company on the BBB site before you think about doing business with them.