| rev:text
| - The previous 5 star reviews are clearly the owner's friends. I've been there twice with a group of people (10+) and had the same bad experience.
The first time I was there, it was the opening night and they did not have a full menu. I got there a little later than the rest of the party, and ordered one of the pizzas that was recommended by the waitress (Italian sausage pizza). About 40 minutes later, half of the people with me get there food, while the other half (including me) are still waiting. Finally the pizza arrives after about an hour, and to be fair it was 'okay', not special but not too bad either (although it was a little undercooked). After ordering the check, it took the waitress a good hour or so to get the bills right, and after being there for a good 2+ hours (8:00pm to around 10:30pm) we finally left. Not very impressive, but hey it was the opening night.
Although the first time wasn't that good, I decided to give it another shot after a friend insisted that we try it again. Fast forward 1 week, and there I am again with around 8 people. Half of the people order a dish (pasta, Salvatore chicken, etc...) while the other half (including me) order pizzas. Around 30 minutes later, all the people who did not order a pizza get there food.
Now let me take a minute here to address this TERRIBLE food service mistake that at this point has already happened twice! You NEVER bring out half of the order! NEVER! That's food service 101! If something is going to take longer to cook, then the chef should time the food preparation in a way that ensures everyone gets their plate at the same time. When food is brought in batches, here's what happens:
1) The people who got there food, either wait out for the rest of the food to arrive and eventually end up with cold plates themselves, OR they start eating their food and finish earlier than everyone else.
2) The people who are not so fortunate, are stuck there with nothing to do but to stare awkwardly at the first group.
Ok back to the evening, so we wait and wait hoping that the pizza will soon follow. Well it doesn't. 30 minutes! Yes 30 minutes after the first batch of food get served, still no pizza. Of course by then everyone else is done with their plates. Mind you, that meanwhile, the chef (who is also the owner) takes the time to come out and personally serve a cake to the table next to us (family friends) and all the restaurant staff sings happy birthday. Yay?! not really, read on.
Ater serving the cake, the chef swings by our table and asks my friend if we need anything (euh.. how about the rest of the order?!!! You can't tell that half the people don't have any plates?!!). She, my friend, says that we still need the pizza, he nods, leaves for 2 minutes, then comes back with two slices from a pizza that has already been served and puts them on her plate! Now I understand that he was trying to be friendly, but COME ON!!! By the way, she was one of the few people who had already gotten there food, and he still didn't catch on to the fact that everyone else was still waiting.
At this point, I call the waitress and ask about our order, she says that it's on the way and goes in to check. She comes back saying that our pizza order got mixed up and they're remaking it! I ask her to cancel my order (we've been sitting there for a good hour or more and the chef clearly had more important things to attend do). She cancels the order, and I leave 5 minutes after that with no apology from her or the chef/owner whatsoever. I go to a nearby pizza place, grab two slices and head home (took me around 30 minutes including the walk home). Ater doing that, one of my friends who stayed there sends me a text message saying: "That's one of the worst meals I've had, I should have left with you". Apparently, they still had to wait 30 more minutes to get the pizza. It's a thin crust pizza for God's sake!! it takes 10 minutes to cook!!
So in short, went there twice, okay food (when I managed to get it), nothing too fancy or delicious that would justify the 1 hour+ wait. Terrible service with unexperienced staff. Not going there again.
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