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  • One star is too generous. I bought a biometric safe yesterday for about $150. Brought it home and opened the box to find that it does not work. Returned today with the receipt. Confirmed with a employee that it does not work and therefore useless. Then they advised me that there are no returns or exchanges. They acknowledged that I have paid $150 for a defective product and there is no way I could have known it was defective. They said there is nothing they can do about it. I was dumbfounded. They wouldn't even exchange it. Absolutely no one would be accountable for effectively stealing $150 from me. Complete lack of customer service. Beware of this place. They appear to totally lack any ethics or integrity whatsoever.
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