I've been coming here for about a year and have never had a bad experience. I get my colouring done with Mike who always does an incredible job. I've never, ever been disappointed, and it's always a risk going from brown to blonde. He did a great job. Everyone I've ever spoken to there has been really friendly, and they're incredibly accommodating if you want to add a service while you're there. I can't say enough good things about them. Their prices are a bit steep, but in exchange you get great service, so it's worth it.