The other day I came home and the wife heated me up a huge slice of pizza which I thought was fabulous but the sauce was nonexistent. But the dough cheese and toppings were great. So fast forward a few weeks and we all wanted to go to Trafford and sit down and get this Pizza. And I was completely stunned the waitress was a complete joke and that was putting it lightly. She would disappear for very long periods at a time. When she did eventually came we had to ask numerous times for simple items. Seams like anything you needed like a glass of water or a refill on ice tea or maybe a lemon or two went in one ear and out the other. Then eventually I had to wave down another waitress or what turned out to be a so called manager,sometimes we might receive it. There was four of us and wanted to share the pizza and salad. And again we waited so long for a few extra plates and an extra dressing or two. My sons raviolis were cold probably sat for a long time while we waited on pizza. I looked around and the whole place was just moving backwards it wasn't just us getting horrendous service the whole place was. The final wait was receiving the check which took about 20 minutes then she disappeared waited another 20 minutes and waved down this manager to please cash us out which then I told her this place is a complete joke. I'm not sure how you stay open. And she responded with the most Absurd excuses like we have a party of 50, good food takes awhile and that's why we put on our menu that this is not fast food. Lol don't waste your time unless you have 3 hours to burn and you want to be bored out of your mind. You will never catch us in this restaurant again. Do you self a huge favor and call a few hours ahead and just pick your pizza up.