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  • Went here in June for my bf's birthday. He suggested it because he had gone to the one on Adelaide and I wanted to bring him somewhere that was a nice spot to celebrate. I made a reso and asked for the patio because we specifically chose the Queen location for their patio space. We were seated immediately and the patio was just as I thought it would be! After that though it basically went downhill. I don't consider myself an Italian food snob, but I have been lucky enough to go to some amazing Italian places in France, England, US and here in Canada. Haven't been to Italy yet haha. Anyway, when our server brought out the bread and olive oil I nearly choked becase the olive oil had a spice to it that I wasn't prepared for and was very sensitive to. (Spices aren't my thing) I asked her what was up and she said it was the owner's recipe. Alright, no biggie, but maybe just a caution about the spice? I could be overreacting. I ordered the beef carpaccio which I love and will always order from a menu. It was quite good and my bf liked it as well. Then I thought I'd go safe with a Bolognese which I've tasted some spectacular ones! This one? Such a disappointment. It came out with only noodles and meat. No sauce at all! I couldn't finish half of it because it was pretty gross. I told the server that I was disappointed and where is any sauce and she then got really snobby with me. Sorry, did you make the dish? Are you the owner? Please stop with the sass and pretentious attitude. She said she had to speak to the manager about my meal, because I didn't want to have to pay for something I barely touched and didn't like and she came back with "we can give you free coffee and dessert." At that point I felt this attitude coming from her like I was trying to get a free meal, (which I wasn't, when I go out I plan on paying my fair share) and wouldn't order a dessert because I actually felt badly for speaking up. And the teeth clenching part is that soon after my visit to Terroni, I went to freaking Kelsey's with my parents and got our appetizers taken off the menu and a sincere apology from the server & manager for putting BBQ sauce on my chicken fajita dish because I didn't like the taste of it and asked for a new batch! Who would have expected Kelsey's attitude to be better than a "go to" place like Terroni? I'd go back for the carpaccio and actually will be next week...at least the next time I won't be paying so it might not be as bad.
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