I scheduled my appointment via telephone and Stephanie said she could take me the same day - but I went the next. Stephanie on the phone was pleasant and very accommodating with appointment times. My only negative is she should have told me to "NOT wear powder or deoderant" for my mammogram, but I already knew that. When I got to the facility, after filling out the paperwork I only waited about 10 minutes to be called in to be seen by the technician. Dana the technician was AMAZING! She caught how my date of birth year was entered in the system incorrectly and changed it immediately. I am 47 years old and have had many mammograms... Dana was gentle and did NOT hurt me at all when my breasts were in the machine. She was extremely professional and explained what she was going to do before we started. When we were finished she gave me a time-frame of when my doctor would get the results. I highly recommend SimonMed Imaging!