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| - My cats Mig and Allie have been patients at Parkdale for 7 years or so now and I'm very pleased with the service Dr. Rosnick and his team provide. Right from the front desk staff (Elaine is awesome!), thru the vet techs, and to the doctors, all are professional, caring and very knowledgable.
I found Parkdale when my new kitten Mig got into trouble eating an orchid, a very toxic plant to cats I've since learned. Acute bloody diarrhea and vomiting ensued and
me with my old vet having just moved out of Toronto. What to do? I called Parkdale and got excellent phone advice from Elaine and a speedy appointment for my very sick kitten. Mig was hospitalized, treated and got thru the whole episode with no serious consequences. However, the thing that stands out in my mind today from that first visit is how compassionate all the staff were. I was a worried momma and they suggested I could come and visit my kitten each day of his hospitalization. I got to see behind the scenes how much they cared about this little fella. Plus, how well this clinic is run. I work in "human" health care and have volunteered at various animal shelters thru the years and have seen many well run and poorly run operations. I've been privy to the best, the worst and tons of "middle of the road" health care experiences and I can honestly say Parkdale is well-above average on all fronts. Experienced and versed front line staff, talented and kind vet techs, compassionate and skilled doctors. The place is clean and doesn't have that smell that many shelters and vet clinics have. It's not the most flashy veterinary office in Roncie Village but what does that really matter. It has a comfortable feel and the service is really all I care about.
My latest visit is a good example of how things run at Parkdale. Mig has unluckily had bad teeth his whole life and we finally decided that he needed dental work done. Cleaning and extractions were suggested when/if we wanted Mig to have it, no pressure, just suggested. Elaine let us know that their are times during the year that Parkdale offers discounts on procedures so we booked Mig during one of these times. We were given an estimate of the range this procedure would cost, upfront and when all was said and done, we came in just a little below the estimate. Mig now has a beautiful, healthy mouth again (and better breath!) and we feel that we got good value for our bucks! Plus, we got a free goodie bag of dental samples and food!! The clinic even called to check in on Mig's progress at home, post op...a nice touch.
I'd highly recommend Parkdale for your veterinary needs.
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