These guys charged my parents for AC repair and included extra fees and told them that they needed to replace a 90 dollar fan blade that did not really need to be replaced. My parents, now in their late 70's agreed to pay for these "necessary repairs." When I called to inquire about why the fan blade was replaced Luxury Heating told me that "Our prices are our prices, that's what keeps us in business." When I then spoke to the owner he agreed that the fan blade did not need to be replaced but that there was some "miscommunication" and told me to never call them for service again. After 30 years of using them, they dumped us because they made a "mistake." Unprofessional and unacceptable.