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  • A got a Groupon gift for this spa. Either a massage or glycolic acid facial with a mimosa. I called the day before, got a noon appointment for the next day, but they asked that I arrive at 11:30AM. I wondered about that because after all this was not a doctor's appointment where you need time to fill out the paper work. I arrived at 11:25AM and there were several people (some guests of the hotel) in a line either paying or ordering their services. A young gentleman came around from behind the desk and asked me to write my name on a roster. I was called in almost immediately and shown around by a nice young lady who indicated that I could partake of the steam room, sauna, hot tub, etc. I was not going to be doing that today only my facial. So basically I sat in a lounge area and waited 30 minutes for my facial. Could that have been the reason they told me to come in 30 minutes earlier than my appointment? I certainly could have partaken of the services AFTER the facial so I don't get the wasted 30 minutes. BTW, there were refreshments such as ice tea, lemonade, etc. Very nice. Never got my mimosa though. I opted for the glycolic acid peel (5%) which involved much more than that. There was a wonderful treatment of the décolleté as well as an intensive hand treatment which warm creams and heated gloves. Totally enjoyed that. The glycolic acid treatment tingled just a tad and it was great. My facialist was nothing short of amazing and there is no question that I will be back for a more intense glycolic facial. I really liked her. When I got home, washed my hair and put on makeup, my skin looked great or at least I thought it did. Isn't that what counts? (Taking away one star for the unnecessary 30 minutes and for skimping out on the mimosa. Come to think of it, it could probably would have made the wait seem shorter)
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