My wife had been pulling her hair out trying to get her Pfaff sewing machine correctly setup to finish a quilt she was working on. We'd checked all over the internet, looked through the manuals--all to no avail. I saw the previous reviews for Sew Little Time and talked my wife into bringing her machine and quilt down there today and the lady at the counter couldn't have been nicer or more helpful. She had my wife setup in about 5 minutes (after we had spent DAYS ourselves) and was a real sweetheart of an individual (rare these days in retail). We'll be back after the quilt to have the sewing machine serviced---they've got a customer for LIFE!! Highly recommended for an sewing machine/quilting issues or supplies!