I had an appointment scheduled and arrived to find that even though I had my text confirmation from them, I was not on the books. I had an important event the next day and no serious hustle was attempted to get me in after they obviously made a huge error. I have no desire to do business where I am a number instead of a person. As a business owner, it's all about customer satisfaction and no attempt was made to ensure I was taken care of! Obviously, Amazing Lash Studio is about the money period! On top of no lashes it also ruined how I feel about photographs for my event, etc.