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  • I needed service on my car which is about 1 hour away from where I live. I dropped the car off and they shuttled me to the Hertz office on Odana Road. I had a confirmation number for a reservation I placed earlier that morning. When I told her my name and pulled out the confirmation number, she said she didn't check reservations made that morning and she had no cars. She didn't give me a reason nor did she apologize. I was basically stranded until I had my brother leave work in another city to come pick me up. Very upsetting! I will NEVER rent from Hertz again.
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