Air Canada is easily the worst airline in the western world. How can one airline loose so many bags, be so late for so many departures and arrivals, offer the most disgusting on board food and employ the nastiest most incompetent staff and still be in business is a mystery to me. Air Canada's hatred of its customers is evident at every level of the company and can be seen in every single employee you come in contact with. I think Air FU would be a more appropriate name until this gutter company can clean up its act. Air Canada is a national disgrace and embarrassment of Canada and should be avoided at all costs. Take a plane, a boat, a train....walk if you have to....all better options than dealing with the punishment Air Canada wants to inflict on you!