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  • I will not be returning to this location! The manager working on Friday night 4/18/14 was very rude!! I purchased 2 GUM Go-Betweens for my daughter and went back to return them 10 minutes later because they were not the right size that my daughter uses. I originally purchased them with a GUM manufacturer coupon and upon getting my refund the cashier said " since your getting money refunded to your credit card, it is against store policy to return your $1.00 manufacture coupon back to you". I said " that is not right because I need to repurchase the correct size Go-Betweens at another CVS perhaps". I had just given the coupon and knew it was in her register. I then asked for a manager. As he approached the counter he said "no, you can not have your coupon back it is the policy of CVS". He then proceeded to say "If you go to Walmart and use a coupon they would not go to their office and get it for you when you return something. I said that is wrong. Most cashiers return your manufacture coupon if it is right in their register. He then just walked away from me and did not resolve the problem. Later, I called the CVS I usually go to. I explained what happened and how it was handled and was told by a woman, CVS does not keep the manufacture coupon and he should have instructed the cashier to return it to me or give me a $1.00 gift card in place of it. I think the CVS at this location is handing in manufacture coupons just so they do not appear under at the end of the night. The district manager should really be aware of managers like this because I was hesitant to ever use a coupon in a CVS again until I decide to call another location and get the truth of how their policy really works!! BE CAREFUL ABOUT THIS WHEN YOU ARE SHOPPING IN THIS STORE!!!
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