They are nice when you first walk in, and give you their sales speech about points and they take care of your ticket, by the way mine was in California on highway 15, so instead of me going back to California just for ticket, I figured I hired them and it be dismissed it very least reduce to parking ticket and not have to do traffic school....Well it cost me double and the traffic school, they only thing they did was take my money... Don't go here, just fight it yourself and if not, do the traffic,