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  • So my friend and I were hanging out at arrowhead yesterday (Sunday) and we got food just before the mall was closing. After eating, I noticed the lights at the Boba counter were still on so I thought they were still open. There were no signs or indications that it was already closed, and this girl was standing at the counter as of ready to take an order. So as I was approaching, she was looking at me and when I was about to open my mouth to ask a question, she jumped in to say they were closed. To that I say, make it obvious and step away from the counter... Anyway, I thought I'd still ask her "what would you recommend?".. her response.. "uhhh for what?" The first thing in my head was 'did I come here to buy a zebra or boba?.. I can't remember '... so I said "for boba! Can you recommend any flavors or know which ones have been people's favorites?" Her: "welll that depends on what you like. You can look at the menu and see which flavor you'd prefer like vanilla and blah, blah.." at which point I checked out. Plus I was staring at that menu for like 10mins before all this and still wasn't sure what I was looking at since there was too much and such odd combinations of fruit flavor that usually wouldn't be my forte. So I asked: "just curious do you by chance use any floral flavors?" Her: "floral?????? " Me: "yeah.. you have a drink called Honeysuckle, but the description doesn't show honeysuckle flavor in it so I'm curious" Her: "ummm oh you mean like flowers?" Me: ???? "yeah like lavender?" Her: *laughing condescendingly* "haha I mean I can go outside and grab some off a bush for you but.... also doesn't lavender make you tired" My friend and I: "no, it soothes and calms you from stress, so it helps you to be able to sleep as one example, and it helps all sorts of things but it doesn't put you to sleep.." the whole time she's looking at us with this face of 'stop trying to school me, I know what I'm talking about'... like why is it so hard for this girl to have a normal conversation with someone. Anyway.. My friend: "if you guys have any say in the matter, suggest to add lavender to the list because lavender lemonade is THE best. There's a cute place in old town Scottsdale that serves exotic flavors and this is surprisingly refreshing! You should try it!!" She gave us this look like we fell off of a different planet and handed us their little menu to take with us, which I tossed in the trash. All this to say that I will never actually order anything there. How is this girl employed at a boba place and doesn't know anything about boba, or proper customer service for that matter. I honestly wish she was more cultured in that area, but the thing that irked me the most is how condescending her face, glances, and tone were.. and telling me she can run out to get some off a bush outside in the most ironic way, my head was going to explode. How dare she talk to me that way, also being way younger than me, that's incredibly rude and immature. If she was trying to make a joke, I'd suggest a different one. However, at that point I let my friend do some of the talking cuz I wasn't sure what I was going to say. Clearly this is not the right boba place I'm looking for. I'd rather drive all the way to Rúze cake house in Scottsdale than experience anything this place has to offer.
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