When we finally got the pizza it was fine-even good. Problem was place was totally understaffed with one person at 4:50 on a Sunday afternoon managing orders, register, online orders, and pizza prep. Of course she burned one of our pizzas after taking 22 minutes to take our order and had to redo it. I really felt sorry for her because she was in an impossible situation. Where was management? Also, they were totally out of napkins in the entire place including the storage area.No help, no napkins, no service.