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  • QUALITY NAILS IS NOT QUALITY NAILS IS NOT. I patronized this shop on a Saturday afternoon WITH AN APPOINTMENT. The shop was busy with bookings and continued to take walk-ins. The techs RUSHED thru my pedi and fill. As a result the DESIGNS ARE SLOPPY AND AMATUERISH looking. This is especially annoying since it was the owner, Lisa, who did my fill. She got up at least 4 times and was so distracted that she over looked bubbles and a lump in the gel polish. I'm very disappointed in this shop since it was recommended to me because of their expertise in designs and nail art. To add insult to injury, when I discussed the issues with Lisa today she didn't see anything wrong with the end product. While we were discussing how the price for my services was calculated we discovered she OVERCHARGED ME AT LEAST $5. In the end Lisa grudgingly refunded $15 to me. I' still think I was overcharged and their customer service is the pits. If there was a way to give a negative score to a business I certainly would give them a negative 5 stars!!!!!
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