I ordered 7 sandwiches and several other items. Everything was ready and bagged when I arrived. When I got to the office to and distributed the sandwiches, I noticed there was a sandwich missing.
The first person wanted me to drive back to their store to pick up the sandwich. When I told him I was going to drive back to their store because of their mistake, he transferred me to a manager.
The manager took control of the situation and said she would deliver the sandwich.
Better late than never.