We were here for breakfast/brunch. The whole set up is confusing with people crowding by the counter with their heads up thinking of what to order. It's hard to grasp the menu on the fly and none of us ended up with meals we anticipated of having. The counter girl was conceding and not very helpful. Finally, after ordering, we got seated. The food came, but no utensils. By the time we got utensils, the food was cold. Service is below average, the food is average, ambiance is unremarkable.