I hate going into mattress stores because everything is always way more expensive than I think it's going to be and way more expensive than I can afford. Thus, I have been looking for a new bed for about a year. I tried everything, from Craigslist to Ikea to discount mattress stores. After having several bad experiences, I went to Levin. What a difference! After describing what kind of mattress I was looking for, Mike was able to guess within 3 tries which bed I would like in the store. He was exactly right! He is incredibly knowledgeable and enthusiastic about the Grand Legacy line. And I can see why. It's arguably the most comfortable bed I've ever tried. But equally important, he really empathized with the negative experiences that I've had in the past and tried to help me make the right choice. He never tried to sell me 'extras' and I never felt taken advantage of. Overall it was a great experience. I highly recommend this store to all of my friends. And if for some reason I have to buy a bed sometime in the next 30 years, I will definitely be heading back to Levin.