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  • I don't know what's up with all the five stars which is the reason I gave these guys a chance but I was not happy. I had to ask them to move my in table I've never had to ask a regular carpet cleaner. Well they did get up some tough spots other things that I know we get the carpet cleaner would've gotten up they did not and this was in the area I paid extra for their so-called deep cleaning. They didn't put my dining room chairs back. They don't have anything to put under any furniture that they move other services do. Areas of my carpet were still crunchy. I was told that if they brought up more fur while they were cleaning that they would vacuum but when I told them my vacuum cleaner doesn't get the area rug well they never vacuumed up leaving it looking worse than it did before. And from what I can tell their method of carpet cleaning is spray water on it or some kind of solution and use a floor buffer. As Soon as I saw the floor buffer I should've thrown them out. The deep cleaning that I paid an extra 15 bucks for is them running a plastic brush through your carpet. I wish I felt like i had a good enough case and a big enough backbone to request a refund. About the only thing I was happy with was that they vacuum before they get started. I should have rated them very poorly on their evaluation form but I'm too kind to do that knowing that they are immediately going to turn around and read it. Update stains are starting to come back up. Do not use this company.
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