This was my first vist it to Hon-Man, and it will not be my last. Tempe Honda wanted $272 to fix my windshield wipers, and Hon-Man quoted me $157. They even reduced the cost by $25 because the parts came in less than originally expected, and I had a little extra wait time. The young man in the front office was professional, pleasant and courteous. Their waiting room is small, but it is clean and comfortable.