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  • I have no doubt Andrew and his technical team are very talented and have a lot of know how when it comes to the intricacies that come with maintaining and repairing various vehicles (european or not). However, if you don't own a Mercedes-Benz, may patience be with you, because my Audi-owning neighbor and Volkswagen-owning friend had the same thing to say: anything else isn't quite worth their time. Prepare to chase after them on follow-ups calls that they promised to make days before, and double check parts prices on your invoices when you thought you were getting one brand and another appears. Atwood provides a fairly decent warranty on their parts and service. I'm not well versed in Volkswagens, but one of the brand new hoses attached to the water pump that was replaced in my VW already came off while I was driving and I thought it blew up again. Don't worry guys, thanks to my Haynes manual I was able to put it on correctly for you. Rear-left brake caliper was also incorrectly installed, and I had to take it to another garage to identify the problem, in which I then brought it back to Atwood with the pictures to prove it. Fortunately at this point, they fixed the error and I was able to escape their clutches.
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