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| - About a month ago we received a postcard in the mail from H2O To Go at our new home we hadn't moved into yet offering a $50 Lowe's gift card if they come out to do a demonstration. We thought we'd be taking our old system with us but we figured what the heck, we'll listen to Eric Blum and watch his demonstration. Eric was polite and not pushy at all. He's been with the company for 20 years so he really knows his stuff. He backed up what he said with written facts and local news clippings which were interesting. He tested our tap water which of course we knew was going to be terrible, so that was no surprise. He also tested the bottled water I had with me from our current RO system. I was confident it would score well as the filters were only 2 months old, it didn't. Lower numbers (under 50) is the goal and my water tested 65. His bottled RO water tested 6 and a no name bottled water I also had scored a 10. Eric explained that the water refiner we had at the old house was not a 7 stage refiner, in fact it was closer to a 3 or 5 stage. We were pretty shocked and disappointed because we believed the owner of that company when he sold it to us 2.5 years ago. We didn't purchase from Eric that night as this was a major decision and these units aren't cheap. A little over a week later we spoke to Sid, the general manager. He agreed with Eric that our current system was not as advertised. We had done a lot of research and we concluded the same thing so we decided to purchase the 7-stage refiner and alkaline RO from H2O To Go. Cam was our plumber and did a fantastic job. He told us he used better quality parts, because he didn't feel it was fair to use the cheapest and have it fail a few years down the road. We really appreciated that and felt we were in good hands with him. We stopped by the office to stock up on salt. While there, we met Sid in person. He was as nice in person as he was on the phone. We felt that everyone we've met from this company was sincere and honest with us. Because of our awesome experience, I referred my parents who also purchased the 7-stage refiner and had it installed today. Like I said earlier, these units aren't cheap but if you want something that will last you a very, very long time and is of quality, it makes sense to purchase the best you can afford. Thank you H2O To Go for a wonderful experience!
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