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| - I DON'T EVEN WANT TO GIVE THIS PLACE A STAR BUT I HAVE NO CHOICE AND HAD TO SELECT SOMETHING.
FIRST impression is everything and in my case, it's NOTHING. Made an appointment for my two boys to be seen over 3 weeks ago.
The night before, I received a reminder message. Great!! I called back to confirm and left a message indicating that if there were any cancellations or delays, to call me because I would not mind being seen late in the day or the last appointment. I took a day off work and took the boys out of school early for this appointment.
No response therefore the appointment time should be good, right??? WRONG.
Upon arrival, the usual: check in, papers, sit down.
Appointment was at 3:00pm, at 3:35pm, the front desk person and I made eye contact, at which point she briefly mumble something about two emergencies that showed up unexpectedly.
Fine, I've been to many doctors appointment and never expect to walk in and out anyways. I'm NOT that anal. Continued to wait, boys were quite good and patient considering they were tired and hungry. All this time waiting I received ZERO update from the front desk lady. What made it even more aggravating was WE (myself and my 2 boys) were the only ones in the waiting room!!
Finally at 3:53pm I had had enough and approached the front desk lady to let her know WE had to leave. Without a beat, she responded with "ok, you're rescheduled later?" Here's the kicker...the lady didn't even bother to look at me. She was too "busy" clicking away on her computer!! GREAT customer service. I'll make sure to recommend this office....NOT!!!
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