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  • Cleveland RTA must be the worst transportation system ever! If you're new to it, good luck figuring out how to purchase a ticket for your ride, since you can't pay cash. Out of 4 machines that sells RTA passes at Tower City, 2 will not accept my credit card (tried many times), and they all use the most horrific User Interface that makes the process unnecessary complicated and clunky. And as I just found out, you are not supposed to "activate" your pass, because if you do, it charges you for a full ride (?!?!?). It still doesn't make any sense to me why they give that option without explaining it, and the only conclusion I can make that it's a scam to get more money from ppl who don't pay attention to how many rides they actually get from their 5-ride pass (the RTAs answer is 4) Another problem is with their notification system that is never updated and never shows the correct times of departures and next trains. Overall, RTA is a joke and I wish RTA management was required take their own trains and purchase their own passes through their unusable machines.
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