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  • Came to Outback to celebrate Father's Day for my brother in law because he loves steak. We were greeted by the host at the door and were seated within 10 mins. The server (Veronica) was very nice and efficient. Our food came out in a timely manner. I ordered the crabcakes, which was ok but really salty. My sister had the parmasean pasta, which she said tasted great. My niece (4yrs old) had the kid's meal of mac n cheese and my nephew (2yrs old) had the grilled chicken and fruits. My brother in law had the porter house steak which he said was overcooked, dry and lacked seasoning. He was very disappointed with his meal. To make matters worse, my nephew got a pretty bad scratch on his right arm from our table! The hard laminate was peeling off the edges of our round table and a sharp part was sticking out, nicking my nephew's arm. My sister alerted our server, who notified the manager. Two managers stopped by our table. One asked what she could do for us. My sister explained what happened and pointed out the sharp edges. The other manager, Laura, took down my sister's name, phone number, address and a statement of what happened. She said it was for insurance purposes. When we asked for the bill, we were disappointed that the managers didn't take off my nephew's meal ($5.99) for his troubles. My sister didn't want to make a bigger fuss about it because at that point my nephew and niece were already tired and wanted to go home. We were just really disapointed at both managers' lack of customer service. We will NOT be returning to this Outback again.
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