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I am kind of torn when it comes to replacing tires. For my entire life I have always had my tires replaced at the dealership. Tires and removing them from the rims is always the major difficulty that can lead to damage. To me it is still unclear as to what to expect with a tire job. I once had rims that were cut up like a can opener at the dealership which I had to argue that it was not curb rash on all four tires. So my wife got a screw stuck into her tire and it was too close to the side wall to repair. I ended up calling the dealership and they said it would be a few days before the tires would come in so I decided to look elsewhere. I called up tire barn and they were able to give me a complete quote over the phone including tax, tired disposal, and a deal on tire warranty with the set of four tires. I was concern as I read the other reviews here, but I heard they were under new management. I came in on a rainy friday afternoon. The whole process to replace the tires and perform a front end alignment clocked in at 1 hr 40 min. The tire prices were okay and comparable to what I saw online. They do have some nice perks such as free tire rotation every 5000 miles, free nitrogen refill, tire patch. I did indicate I wanted them to document the condition of the rims because I did not want a repeat of a prior can opening experience. The rims themselves looked good, but after look at the pictures on yelp I went back and looked into the wells where the lugnuts were and did also notice some scratches. Again I know it is difficult to keep everything perfect, but maybe this is to be expected. Overall I am happy with the service and product delivered. Managers are great to talk to and them appear to be passionate about there work.
Pros: free tire rotation every 5k miles for the life of tires, free patching, nitrogen refill for free and tire check. Discount on alignment of 30 dollars if you have your tires replaced here. Friendly staff when they have time to talk
Cons: Ultimately damage can occur with the rims, make sure you have them look at your rims and document what they look like before you have service done on them. Prices at times can be confusing as the website only indicates price of install and tires, but not sales tax or tire disposal fee
Hidden deals: Check out the coupons on the website, free tire rotation, tire patch, etc. I may have to take my tires on my other car here for the free rotation when the time comes. They appear to be happy providing service even when they don't get money for it such as the free tire patch which I am sure brings in customers.
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