We have a shy border collie who we have never left overnight before so we were very nervous about our vacation. Tina put us right at easy, she gave us a full tour of the facility and even let our dog test the waters in the indoor play area to see if she was comfortable a couple weeks before we were leaving. Our baby did great. We were put so at ease by the caring, friendly staff and the spacious kennel areas. I wouldn't go anywhere else for doggy daycare or boarding.