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  • My car was ruined by the weather catastrophes we've been having in Calgary & I was told to go to this establishment for my rental vehicle through my insurance. What a joke.. I go for the walk around of the vehicle & noticed about 10 rock chips & a crack in the windshield. I hadn't even stepped foot in the vehicle & the woman who worked there said I would be responsible for replacing the windshield!! What a funny joke that was! I obviously said that would NOT be happening & she said "okay, I'll just have to double check." Double check what??? I haven't even sat in this vehicle yet! Then she comes back out saying that I won't be responsible so I made her right all of this down and I initialed it. I checked the oil of the vehicle & looked like it hadn't been changed once so went in to ask for some oil & they made me change it myself stating & I quote: "it's not my vehicle I don't care what the hell you do to it!" .... If you chose to go here for a rental (which I highly do NOT recommend!) make sure you look at the vehicle very carefully as they will try to ding you for all the repairs they've missed with past customers. Poor, poor, poor customer service! I was actually in shock.
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